Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using the TuskCPA platform (the "Service"), you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using the Service.

2Service Description

3. Account Registration and Security

3.1 Account Creation

To use our Service, you must:

• Be at least 18 years of age
• Provide accurate, current, and complete information
• Be a licensed CPA, accounting professional, or authorized firm representative
• Maintain and update your account information

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password and account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Implementing appropriate security measures, including two-factor authentication

4. Acceptable Use Policy

4.1 Permitted Use

You may use the Service only for lawful purposes in connection with your professional accounting and financial services practice.

4.2 Prohibited Activities

You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Service for any illegal or fraudulent activity
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Use automated systems (bots, scrapers) without permission
• Reverse engineer, decompile, or disassemble any part of the Service
• Resell, sublicense, or redistribute the Service without authorization
• Upload malicious code, viruses, or harmful content
• Impersonate another person or entity
• Collect personal information about other users

5. Subscription and Payment

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. Current plan details are available on our Pricing page. We reserve the right to modify our pricing with 30 days' notice to existing subscribers.

5.2 Billing

• Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled
• Payment Method: You authorize us to charge your payment method on file
• Failed Payments: If payment fails, we may suspend your account until payment is received
• Taxes: Prices do not include applicable taxes, which you are responsible for

5.3 Refund Policy

We offer a 14-day money-back guarantee for new subscribers. After 14 days, payments are non-refundable except as required by law or at our sole discretion.

5.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that time.

6. Intellectual Property Rights

6.1 Our Rights

All rights, title, and interest in the Service, including all software, designs, trademarks, and content, are owned by TuskCPA or our licensors. These Terms do not grant you any ownership rights.

6.2 Your Content

You retain ownership of all content you upload to the Service ("Your Content"). By uploading content, you grant us a limited license to:

• Store, process, and transmit Your Content to provide the Service
• Create derivative works necessary for automation and AI features
• Backup and secure Your Content

This license terminates when you delete Your Content or close your account, except for copies retained in backups for a reasonable period.

6.3 Your Responsibilities

You represent and warrant that:

• You own or have the right to upload Your Content
• Your Content does not violate any third-party rights
• You have obtained necessary consents from clients for data processing

7. Data Privacy and Security

We take data security seriously. Our practices are detailed in our Privacy Policy. Key commitments include:

• SOC 2 Type II certified infrastructure
• End-to-end encryption (TLS 1.3 in transit, AES-256 at rest)
• Regular security audits and penetration testing
• Compliance with applicable data protection regulations (GDPR, CCPA)
• Business Associate Agreement (BAA) available for HIPAA-covered entities

8Professional Responsibility

9. Warranties and Disclaimers

9.1 Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access. We may suspend the Service for maintenance, updates, or emergency repairs.

9.2 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TUSKCPA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless TuskCPA and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) violation of these Terms; (c) violation of any rights of third parties; or (d) Your Content.

12. Term and Termination

12.1 Term

These Terms remain in effect while you use the Service.

12.2 Termination by You

You may terminate your account at any time by contacting us or through your account settings.

12.3 Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any reason at our discretion with 30 days' notice (except in cases of violation).

12.4 Effect of Termination

Upon termination, you will lose access to the Service. You may request a copy of Your Content within 30 days. After that, we may delete Your Content according to our data retention policy.

13. Modifications to the Service and Terms

We reserve the right to modify or discontinue the Service or these Terms at any time. Material changes to these Terms will be communicated via email or Service notice at least 30 days in advance. Your continued use after such changes constitutes acceptance.

14. Dispute Resolution

14.1 Informal Resolution

If you have a dispute, please contact us first at tuskcpa@gmail.com to attempt an informal resolution.

14.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California.

14.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or class arbitrations.

15. General Provisions

• Governing Law: These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and TuskCPA.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• No Waiver: Failure to enforce any right or provision does not constitute a waiver.
• Assignment: You may not assign these Terms. We may assign them without restriction.
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

16Contact Information